We know that when you or someone you love needs hospital care, worrying about financial issues can be particularly stressful. But if you don't have insurance, there are many federal and state sources of financial assistance that may be available to you. Eligibility requirements and the application process may be different depending upon the program. That's why it's important that you meet with a credit service team member as soon as possible to learn more about what is right for you. Don't worry, the staff of the Credit Services Department is here to help you every step of the way and our services are always free!
Arnot Ogden Medical Center
Ira Davenport Memorial Hospital
St. Joseph's Hospital
| Ira Davenport
|St. Joseph's Hospital|
|Chemung County DSS Worker||607-737-4475||607-733-6541 x2355|
|Financial Assistance Team Member||607-737-7734||607-776-8537||607-733-6541|
|Financial Assistance Supervisor||607-737-7735||607-736-8749||607-737-7007 x7970|
|Financial Assistance Director||607-737-4482||607-737-4482||607-737-4482|
PO Box 1530, Elmira, New York, 14904.
Hours: Monday-Friday, 8 a.m. - 5 p.m.
We specialize in the two main programs that are available to help our patients. Eligibility for these programs depends upon your family's income and other assets and you will need to provide documents (i.e., 6 months of pay stubs, or recent tax returns) that show your income level. When you meet with one of our financial specialists, he/she will provide you with a detailed list of what you need to do or provide.
For our patients' convenience, we have arranged with Chemung County to station a County worker at Arnot Ogden Medical Center and Saint Joseph’s Hospital to process eligible Chemung County Medicaid applications. The Chemung County representative will work directly with you to ensure your application is complete and accurate. To help patients who live outside of Chemung County, the County will assist you with their Medicaid applications as much as possible.
Unlike Medicaid which provides ongoing coverage for healthcare services, including physician services and drugs, Community Care is designed to provide assistance to cover the costs of hospital services. In order to apply for Community Care, you must have a scheduled appointment in the hospital within 30 days and/or have received a hospital bill within the last 6 months.
Staff from the Credit Services Department will assist you with the application. The application will be forwarded to the hospital's Credit Services Department and a decision about your eligibility will be made within 30 business days.