Financial Assistance for Patients

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href="https://www.arnothealth.org/financial-assistance">General Information & Financial Assistance</a></div> <div class="section"> <div class="wrapper"> <h1 class="pageTitle">Financial Assistance</h1> <div id="pageHeaderContent"> <p>When you or someone you love needs hospital care, you have enough to worry about without the added concern of how to pay for it. If paying your medical bills is a financial hardship, financial assistance may be available to you. The Arnot Health credit services department helps you find programs and apply for them. We want to relieve the burden of unpaid bills on our patients and continue to provide top-quality healthcare to our community.</p> <h2><span color="#cc6600">Where to Start</span></h2> <p>At any of the hospitals, contact the registration desk, they will refer you to the credit services department or to a patient representative. Or call the hospitals' business office directly 607-271-2050.</p> <h2><span color="#cc6600">Programs Available</span></h2> <p>Most Arnot Health patients who receive financial assistance are supported by either Medicaid or Community Care. Our credit specialists will help you determine which program is best for you and how to apply.</p> <ul> <li>Medicaid is a federal program that provides for medical and health-related services for low-income families and individuals.</li> <li>The Marianna Arnot-Ogden Community Care Program assists uninsured and underinsured members of our community who are willing, but unable to pay in full for their care.</li> <li>Other programs may be available for certain conditions and circumstances</li> <li>Click <a href="https://www.arnothealth.org/uploads/billing/centralus-health-fap-participation-list-7.31.2025.pdf" title="Centralus Health Financial Assistance Program Participation List"><strong>here</strong></a> for a list of Centralus Health providers and whether they partcipate in Arnot Health's or Cayuga Health's Financial Assistance Programs.</li> </ul> <h3><span color="#cc6600">Community Care</span></h3> <p><span color="#cc6600"><a title="" href="https://www.arnothealth.org/community-care-faq">Frequently Asked Questions</a></span></p> <p><span color="#cc6600"><a href="https://www.arnothealth.org/uploads/centralus-health-system-financial-assistance-policy-plain-language-summary.pdf">Centralus Health Financial Assistance Plain Language Policy</a></span></p> <p><a href="https://www.arnothealth.org/uploads/arnothealthselfpay-collection-policy.pdf"></a><a href="https://www.arnothealth.org/uploads/centralus-financial-assistance-policy-and-procedure.pdf">Centralus Health Financial Assistance Policy and Procedure</a></p> <p><a href="https://www.arnothealth.org/uploads/billing/centralus-health-fap-participation-list-7.31.2025.pdf"><span color="#cc6600">List of providers whose professional services are eligible for Arnot Health's or Cayuga Health's Financial Assistance Programs.</span></a></p> <p></p> <h3><span color="#000000">Application Process</span></h3> <p>Community Care applications may be submitted within 6 months of a hospital service. Use the following process for services received at any of our three hospitals. For help with your application, call 607-737-7777.</p> <ol> <li>Download the <a href="https://www.arnothealth.org/uploads/centralus-fap-application.pdf" rel="noopener">Financial Assistance Application</a></li> <li>Mail the application to our central office:<br />Business Office<br />Arnot Ogden Medical Center<br />600 Roe Avenue<br />Elmira, New York, 14905<br />Office hours: Monday-Friday, 8 a.m. - 4:30 p.m.</li> <li>A determination will be made within 30 days.</li> </ol> <h3><span color="#cc6600">More Resources</span></h3> <p><a title="" href="https://nystateofhealth.ny.gov" target="_blank" rel="noopener">New York State of Health Marketplace</a><br /><a title="" href="https://www.chemungcountyhealth.org/index.asp?pageId=49" target="_blank" rel="noopener">Chemung County Health Department - Free Services</a><br /><a title="" href="http://www.communityhealthadvocates.org/" target="_blank" rel="noopener">Community Health Advocates</a><br /><a title="" href="http://www.cancer.org/treatment/findingandpayingfortreatment/managinginsuranceissues/healthinsuranceandfinancialassistanceforthecancerpatient/index" target="_blank" rel="noopener">American Cancer Society Financial Assistance</a><br /><a title="" href="http://www.victimsofcrime.org/" target="_blank" rel="noopener">Crime Victims Financial Assistance</a></p> </div> </div> </div> </div> </div> </div> </div>  <div class="footer"> <div class="footer-top"> </div> <div class="footer-bottom wrapper big"> <div class="footer-bottom-left"> <div class="footer-bottom-left-top"> <div class="footer-logo-container"> <a class="footer-logo-link" href="https://www.arnothealth.org"> <img class="footer-logo lazy" data-src="https://www.arnothealth.org/image/scale/1920/1080/layout/logo/216676_arnothlthlgo_wwlfr_h_4c_wwhiteblu3x.png" alt="Arnot Health" /> </a> </div> </div> <div class="footer-bottom-left-bottom"> <div class="menu_module menu_3 horizontal"></div> </div> </div> <div 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