<div class="site_container"> <!-- Header --> <div class="header"> <div class="header-top"> <div class="header-left"> <div class="header-logo-container"> <a class="header-logo-link" href="https://www.arnothealth.org"> Arnot Health <img class="header-logo" src="https://www.arnothealth.org/image/scale/500/500/layout/logo/216592_arnothlthlgo_wqlfr_h_rgb_wblu.jpg" alt="Arnot Health" /> </a> </div> </div> <div class="header-right"> <div class="header-right-top"> <div class="menu_module menu_5 horizontal"><div class="item item_339 level_0 " data-level="0"><a href="https://www.arnothealth.org/about/mychart" class="level_0" data-level="0">MyChart Log in</a></div><div class="item item_343 level_0 " data-level="0"><a href="https://mychart.centralushealth.org/centralus/app/providers/search" class="level_0" data-level="0">Find a Provider</a></div><div class="item item_275 level_0 " data-level="0"><a href="https://www.arnothealth.org/pay-your-bill" class="level_0" data-level="0">Bill 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class="fa fa-bars"></span></div> </div> </div> </div> <div class="header-bottom"> <div class="header-bar"> <div class="header-bar-left"></div> <div class="header-bar-right"></div> </div> </div> </div> <!-- Page Content --> <div class="page page_435"> <div class="banners"> <div class="banner banner-first"> <div class="wrapper"> <div class="banner-content"> <div class="banner-title">MyChart</div> <div class="banner-subtitle">Introducing MyChart, Your Arnot Health Patient Portal</div> <div class="banner-buttons"> <a class="banner-button btn" href="https://mychart.centralushealth.org/centralus/Authentication/Login?" target="_blank">Register or Log in to MyChart</a> <a class="banner-button btn" href="https://www.mychart.org/Help/download-mychart" target="_blank">Download the MyChart App</a> </div> </div> </div> <div class="banner-overlay"></div> </div> </div> <div class="sidebar-and-content"> <div class="sidebar"> <div class="sidebar-title"><span class="sidebar-title-expand fa fa-caret-down"></span>About Arnot Health</div><div class="menu_module menu_21 menu-sidebar"><div class="item item_163 level_0 " data-level="0"><a href="https://www.arnothealth.org/about" class="level_0" data-level="0">Overview</a></div><div class="item item_315 level_0 " data-level="0"><a href="https://www.arnothealth.org/about/quality-measures/accreditations, awards and recognition" class="level_0" data-level="0">Accreditations, Awards and Recognition</a></div><div class="item item_164 level_0 has_children " data-level="0"><div class="item-dropdown-arrow fa fa-caret-down" style="display:none;"></div><a href="https://www.arnothealth.org/community-outreach" class="level_0 has_children" data-level="0">Community Outreach</a><div class="dropdown level_1" data-level="1"><div class="item item_174 level_1 " data-level="1"><a href="https://www.arnothealth.org/community-outreach/wellness" class="level_1" data-level="1">Wellness</a></div><div class="item item_175 level_1 " data-level="1"><a href="https://www.arnothealth.org/community-outreach/prevention" class="level_1" data-level="1">Prevention</a></div><div class="item item_176 level_1 " data-level="1"><a href="https://www.arnothealth.org/community-outreach/access" class="level_1" data-level="1">Access</a></div><div class="item item_177 level_1 " data-level="1"><a href="https://www.arnothealth.org/community-outreach/leadership" class="level_1" data-level="1">Leadership</a></div><div class="item item_178 level_1 " data-level="1"><a href="https://www.arnothealth.org/creating-healthy-places" class="level_1" data-level="1">Creating Healthy Places</a></div><div class="item item_179 level_1 " data-level="1"><a href="https://www.arnothealth.org/community-outreach/community-health-improvement-plans" class="level_1" data-level="1">Community Health Improvement Plans</a></div><div class="item item_180 level_1 " data-level="1"><a href="https://www.arnothealth.org/community-outreach/culinary-medicine" class="level_1" data-level="1">Culinary Medicine</a></div></div></div><div class="item item_165 level_0 " data-level="0"><a href="https://www.arnothealth.org/about/privacy" class="level_0" data-level="0">Privacy at Arnot Health</a></div><div class="item item_166 level_0 has_children " data-level="0"><div class="item-dropdown-arrow fa fa-caret-down" style="display:none;"></div><a href="https://www.arnothealth.org/about/quality-measures" class="level_0 has_children" data-level="0">Quality Measures</a><div class="dropdown level_1" data-level="1"><div class="item item_169 level_1 " data-level="1"><a href="https://www.arnothealth.org/about/quality-measures/patient-satisfaction" class="level_1" data-level="1">Patient Satisfaction</a></div><div class="item item_170 level_1 " data-level="1"><a href="https://www.arnothealth.org/about/quality-measures/accreditation" class="level_1" data-level="1">Accreditations</a></div><div class="item item_171 level_1 " data-level="1"><a href="https://www.medicare.gov/care-compare/?providerType=Hospital&redirect=true" target="_blank" class="level_1" data-level="1">Hospital Compare Tool</a></div><div class="item item_172 level_1 " data-level="1"><a href="https://www.arnothealth.org/about/quality-measures/healthgrades-quality-reports" class="level_1" data-level="1">Health Grades Quality Reports</a></div><div class="item item_173 level_1 " data-level="1"><a href="https://www.arnothealth.org/about/quality-measures/excellus-quality-reports" class="level_1" data-level="1">Excellus Quality Reports</a></div></div></div><div class="item item_167 level_0 " data-level="0"><a href="https://www.arnothealth.org/about/corporate-compliance" class="level_0" data-level="0">Corporate Compliance</a></div><div class="item item_168 level_0 " data-level="0"><a href="https://www.arnothealth.org/about/social-media-guidelines" class="level_0" data-level="0">Social Media Guidelines</a></div><div class="item item_327 level_0 " data-level="0"><a href="https://www.arnothealth.org/about/health-equity" class="level_0" data-level="0">Health Equity Performance Improvement Plan</a></div><div class="item item_337 level_0 active " data-level="0"><a href="https://www.arnothealth.org/about/mychart" class="level_0 active" data-level="0">MyChart</a></div><div class="item item_349 level_0 " data-level="0"><a href="https://www.arnothealth.org/about" class="level_0" data-level="0">about</a></div></div> </div> <div class="content"> <div class="breadcrumbs"><div class="breadcrumb">About Arnot Health</div><div class="breadcrumb-divider">|</div><a class="breadcrumb active" href="https://www.arnothealth.org/about/mychart">MyChart</a></div> <div class="section"> <div class="wrapper"> <h1>MyChart</h1> <p><span style="font-size: 18px;"><strong>Arnot Health has switched to MyChart as our new patient portal! MyChart will make it easier than ever to manage your health, giving you secure, 24/7 access to your medical information from any device.</strong></span></p> <h3><span style="font-size: 18px;"><strong>Quick Actions</strong></span></h3> <h4 style="text-align: left;"><span><strong><a href="https://www.arnothealth.org/uploads/mychart-patient-tip-sheet-getting-started-with-mychart-fixed.pdf" class="btn" title="Learn How to Sign Up for MyChart arnot health">How to Sign Up for MyChart</a></strong></span></h4> <h4><span><strong><a href="https://mychart.centralushealth.org/centralus/Authentication/Login" class="btn">Register or Log in to MyChart</a></strong></span><span style="color: #6d6e71;"></span><span style="color: #6d6e71;"></span></h4> <p><span style="color: #6d6e71;"> <a href="https://www.mychart.org/Help/download-mychart" target="_blank" class="btn" title=" Download the MyChart App" rel="noopener"> <span style="font-size: 18px;">Download the MyChart App</span></a></span></p> <hr /> <h2>What Can You Do with MyChart?</h2> <p><a href="https://mychart.centralushealth.org/centralus/Authentication/Login" target="_blank" title="login to mychart" rel="noopener"><img src="https://www.arnothealth.org/uploads/Epic/mychart.png" alt="my chart powered by Epic " width="398" height="170" caption="false" /></a></p> <ul> <li aria-level="1">View test results</li> <li aria-level="1">Message your care team</li> <li aria-level="1">Schedule/manage appointments</li> <li aria-level="1">Pay bills and view statements</li> <li aria-level="1">Access health records anywhere</li> </ul> <h3>MyChart Resources</h3> <p>For more information on getting the most out of the portal, check out these MyChart Tip Sheets:</p> <ul> <li aria-level="1"><a href="https://cayugahealth.org/wp-content/uploads/2025/04/MyChart-Communication-Preferences-2.pdf">How to Personalize Communications Preferences in MyChart</a></li> <li aria-level="1"><a href="https://cayugahealth.org/wp-content/uploads/2025/06/UPDATED-Requesting-Medical-Records-in-MyChart.pdf">How to Request Medical Records in MyChart</a></li> <li aria-level="1"><a href="https://cayugahealth.org/wp-content/uploads/2025/06/Signing-Up-for-MyChart-Proxy-Access-UPDATED.pdf">Signing Up for MyChart Proxy Access</a></li> </ul> <p><span style="font-size: 14px; color: #ff0000;"><em><strong>Note: For prescription renewals, message your provider in MyChart. If you need a refill or if you are unsure if you have refills remaining, contact your pharmacy. They will communicate with the provider office.</strong></em></span></p> <hr /> <h2>What You'll See in MyChart</h2> <ul> <li aria-level="1"><strong>Upcoming appointments</strong> for surgeries, procedures, imaging, infusion, and clinic visits</li> <li aria-level="1"><strong>Lab and imaging reports</strong> from the past 3 years, completed at Arnot Health and Cayuga Health facilities</li> <li aria-level="1"><strong>Past visit details</strong> from the last 3 years, including provider names and visit dates</li> <li aria-level="1"><strong>Certain open orders</strong> written on or after March 22, 2025, such as referrals and procedures</li> </ul> <p>Some information, such as your medication list, allergies, and immunizations, will become available in MyChart after review by your care team. This will be completed no later than your next visit.</p> <p>If you have questions about your health records in the interim, our staff can access all historical information and assist you as needed. Thank you for your patience during this transition!</p> <hr /> <h2>MyChart Help and Support</h2> <p><em><strong>Having trouble with MyChart?</strong></em> To best take care of your needs, please use the contact information below:</p> <ul> <li aria-level="1"><a href="tel:6072744449" target="_blank" title="call MyChart Patient Support Line" rel="noopener">MyChart Patient Support Line</a></li> <li aria-level="1"><a href="tel:6077374403" target="_blank" title="call for Patient Record Questions" rel="noopener">Patient Record Questions</a></li> <li aria-level="1"><a href="tel:6077374" target="_blank" title="Community Care Line" rel="noopener">Community Care Line</a></li> <li aria-level="1">Submit a request in MyChart or call <a href="tel:8884137501" target="_blank" title="call for billing and insurance questions" rel="noopener">888-413-7501 </a>for billing/insurance questions</li> </ul> <div class="wrapper"> <p><a href="https://mychart.centralushealth.org/centralus/Authentication/Login" target="_blank" title="login to mychart portal" rel="noopener"><img src="https://www.arnothealth.org/uploads/Epic/mychart-poster-general-with-affiliate-branding-vs2-copy-1-scaled.jpg" alt="mychart-poster-general-with-affiliate-branding" width="1000" height="1546" caption="false" /></a></p> <hr /> <h2 style="text-align: center;">Arnot Health MyChart FAQ</h2> <p style="text-align: center;"><script> jQuery_defer( function(){ $( '.faq_module .entry .question' ).click( function(){ var parent = $( this ).parent(); if( parent.hasClass('collapsed') ){ parent.children( '.response' ).slideDown( 'fast' ); parent.removeClass( 'collapsed' ); } else { parent.children( '.response' ).slideUp( 'fast' ); parent.addClass( 'collapsed' ); } }); }); </script><div class="faq_module"> <div class="entry " id="41-can-i-use-mychart-for-urgent-medical-issues"> <div class="rel question"> <b><p>Can I use MyChart for urgent medical issues?</p></b> </div> <div class="response" style=" "> <p>No, MyChart is not for emergencies, and you should <a href="tel:911" target="_blank" title="call 911 for emergencies" rel="noopener">call 911</a> or go to the nearest emergency department if you have an urgent or life‑threatening issue. MyChart messages are for non-urgent questions and are reviewed during business hours.</p> </div> </div> <script type="application/ld+json"> { "@type": "QAPage", "@context": "http://schema.org", "name": "Can I use MyChart for urgent medical issues?", "url": "https://www.arnothealth.org/about/mychart/#41-can-i-use-mychart-for-urgent-medical-issues", "mainEntity": { "@type": "Question", "@context": "http://schema.org", "name": "Can I use MyChart for urgent medical issues?", "text": "Can I use MyChart for urgent medical issues?", "author": "Arnot Health", "answerCount": "1", "dateCreated": "2026-02-14T18:15:59-05:00", "suggestedAnswer": { "@type": "Answer", "text": "No, MyChart is not for emergencies, and you should call 911 or go to the nearest emergency department if you have an urgent or life‑threatening issue. MyChart messages are for non-urgent questions and are reviewed during business hours.", "author": "Arnot Health", "url": "https://www.arnothealth.org/about/mychart/#41-can-i-use-mychart-for-urgent-medical-issues", "upvoteCount": "10", "dateCreated": "2026-02-14T18:15:59-05:00" }, "acceptedAnswer": { "@type": "Answer", "text": "No, MyChart is not for emergencies, and you should call 911 or go to the nearest emergency department if you have an urgent or life‑threatening issue. MyChart messages are for non-urgent questions and are reviewed during business hours.", "author": "Arnot Health", "url": "https://www.arnothealth.org/about/mychart/#41-can-i-use-mychart-for-urgent-medical-issues", "upvoteCount": "10", "dateCreated": "2026-02-14T18:15:59-05:00" } } } </script> <div class="entry collapsed" id="42-how-long-does-it-take-to-get-a-response-to-a-mychart-message"> <div class="rel question"> <b><p>How long does it take to get a response to a MyChart message?</p></b> </div> <div class="response" style=" display: none; "> <p>Most responses are within 1 to 3 business days, though response times can vary based on clinic volume and your provider's schedule.</p> </div> </div> <script type="application/ld+json"> { "@type": "QAPage", "@context": "http://schema.org", "name": "How long does it take to get a response to a MyChart message?", "url": "https://www.arnothealth.org/about/mychart/#42-how-long-does-it-take-to-get-a-response-to-a-mychart-message", "mainEntity": { "@type": "Question", "@context": "http://schema.org", "name": "How long does it take to get a response to a MyChart message?", "text": "How long does it take to get a response to a MyChart message?", "author": "Arnot Health", "answerCount": "1", "dateCreated": "2026-02-14T18:15:59-05:00", "suggestedAnswer": { "@type": "Answer", "text": "Most responses are within 1 to 3 business days, though response times can vary based on clinic volume and your provider's schedule.", "author": "Arnot Health", "url": "https://www.arnothealth.org/about/mychart/#42-how-long-does-it-take-to-get-a-response-to-a-mychart-message", "upvoteCount": "10", "dateCreated": "2026-02-14T18:15:59-05:00" }, "acceptedAnswer": { "@type": "Answer", "text": "Most responses are within 1 to 3 business days, though response times can vary based on clinic volume and your provider's schedule.", "author": "Arnot Health", "url": "https://www.arnothealth.org/about/mychart/#42-how-long-does-it-take-to-get-a-response-to-a-mychart-message", "upvoteCount": "10", "dateCreated": "2026-02-14T18:15:59-05:00" } } } </script> <div class="entry collapsed" id="43-can-i-view-my-childs-or-another-adults-information-in-mychart"> <div class="rel question"> <b><p>Can I view my child's or another adult's information in MyChart?</p></b> </div> <div class="response" style=" display: none; "> <p>Yes, you can request proxy access to view and manage a child's or an adult's information with their permission. Approval may require ID verification and completion of a proxy form.</p> </div> </div> <script type="application/ld+json"> { "@type": "QAPage", "@context": "http://schema.org", "name": "Can I view my child's or another adult's information in MyChart?", "url": "https://www.arnothealth.org/about/mychart/#43-can-i-view-my-childs-or-another-adults-information-in-mychart", "mainEntity": { "@type": "Question", "@context": "http://schema.org", "name": "Can I view my child's or another adult's information in MyChart?", "text": "Can I view my child's or another adult's information in MyChart?", "author": "Arnot Health", "answerCount": "1", "dateCreated": "2026-02-14T18:15:59-05:00", "suggestedAnswer": { "@type": "Answer", "text": "Yes, you can request proxy access to view and manage a child's or an adult's information with their permission. Approval may require ID verification and completion of a proxy form.", "author": "Arnot Health", "url": "https://www.arnothealth.org/about/mychart/#43-can-i-view-my-childs-or-another-adults-information-in-mychart", "upvoteCount": "10", "dateCreated": "2026-02-14T18:15:59-05:00" }, "acceptedAnswer": { "@type": "Answer", "text": "Yes, you can request proxy access to view and manage a child's or an adult's information with their permission. Approval may require ID verification and completion of a proxy form.", "author": "Arnot Health", "url": "https://www.arnothealth.org/about/mychart/#43-can-i-view-my-childs-or-another-adults-information-in-mychart", "upvoteCount": "10", "dateCreated": "2026-02-14T18:15:59-05:00" } } } </script> <div class="entry collapsed" id="44-will-i-get-email-or-text-notifications-from-mychart"> <div class="rel question"> <b><p>Will I get email or text notifications from MyChart?</p></b> </div> <div class="response" style=" display: none; "> <p>Yes, MyChart can send notifications about new messages, test results, and appointments. You have the option to customize how you receive these alerts in your communication preferences after you sign in.</p> </div> </div> <script type="application/ld+json"> { "@type": "QAPage", "@context": "http://schema.org", "name": "Will I get email or text notifications from MyChart?", "url": "https://www.arnothealth.org/about/mychart/#44-will-i-get-email-or-text-notifications-from-mychart", "mainEntity": { "@type": "Question", "@context": "http://schema.org", "name": "Will I get email or text notifications from MyChart?", "text": "Will I get email or text notifications from MyChart?", "author": "Arnot Health", "answerCount": "1", "dateCreated": "2026-02-14T18:15:59-05:00", "suggestedAnswer": { "@type": "Answer", "text": "Yes, MyChart can send notifications about new messages, test results, and appointments. You have the option to customize how you receive these alerts in your communication preferences after you sign in.", "author": "Arnot Health", "url": "https://www.arnothealth.org/about/mychart/#44-will-i-get-email-or-text-notifications-from-mychart", "upvoteCount": "10", "dateCreated": "2026-02-14T18:15:59-05:00" }, "acceptedAnswer": { "@type": "Answer", "text": "Yes, MyChart can send notifications about new messages, test results, and appointments. You have the option to customize how you receive these alerts in your communication preferences after you sign in.", "author": "Arnot Health", "url": "https://www.arnothealth.org/about/mychart/#44-will-i-get-email-or-text-notifications-from-mychart", "upvoteCount": "10", "dateCreated": "2026-02-14T18:15:59-05:00" } } } </script> <div class="entry collapsed" id="45-can-i-check-in-for-visits-through-mychart"> <div class="rel question"> <b><p>Can I check in for visits through MyChart?</p></b> </div> <div class="response" style=" display: none; "> <p>Yes, many visits support eCheck-In, which lets you confirm demographics, sign forms, and review medications before you arrive. Options will appear for eligible appointments in your Visits section.</p> </div> </div> <script type="application/ld+json"> { "@type": "QAPage", "@context": "http://schema.org", "name": "Can I check in for visits through MyChart?", "url": "https://www.arnothealth.org/about/mychart/#45-can-i-check-in-for-visits-through-mychart", "mainEntity": { "@type": "Question", "@context": "http://schema.org", "name": "Can I check in for visits through MyChart?", "text": "Can I check in for visits through MyChart?", "author": "Arnot Health", "answerCount": "1", "dateCreated": "2026-02-14T18:15:59-05:00", "suggestedAnswer": { "@type": "Answer", "text": "Yes, many visits support eCheck-In, which lets you confirm demographics, sign forms, and review medications before you arrive. Options will appear for eligible appointments in your Visits section.", "author": "Arnot Health", "url": "https://www.arnothealth.org/about/mychart/#45-can-i-check-in-for-visits-through-mychart", "upvoteCount": "10", "dateCreated": "2026-02-14T18:15:59-05:00" }, "acceptedAnswer": { "@type": "Answer", "text": "Yes, many visits support eCheck-In, which lets you confirm demographics, sign forms, and review medications before you arrive. Options will appear for eligible appointments in your Visits section.", "author": "Arnot Health", "url": "https://www.arnothealth.org/about/mychart/#45-can-i-check-in-for-visits-through-mychart", "upvoteCount": "10", "dateCreated": "2026-02-14T18:15:59-05:00" } } } </script> <div class="entry collapsed" id="46-can-i-join-a-video-visit-from-mychart"> <div class="rel question"> <b><p>Can I join a video visit from MyChart?</p></b> </div> <div class="response" style=" display: none; "> <p>Yes, if your clinic offers telehealth, you can launch a video visit from the MyChart app or website using your camera and microphone. You will receive instructions and any technical requirements before your appointment.</p> </div> </div> <script type="application/ld+json"> { "@type": "QAPage", "@context": "http://schema.org", "name": "Can I join a video visit from MyChart?", "url": "https://www.arnothealth.org/about/mychart/#46-can-i-join-a-video-visit-from-mychart", "mainEntity": { "@type": "Question", "@context": "http://schema.org", "name": "Can I join a video visit from MyChart?", "text": "Can I join a video visit from MyChart?", "author": "Arnot Health", "answerCount": "1", "dateCreated": "2026-02-14T18:15:59-05:00", "suggestedAnswer": { "@type": "Answer", "text": "Yes, if your clinic offers telehealth, you can launch a video visit from the MyChart app or website using your camera and microphone. You will receive instructions and any technical requirements before your appointment.", "author": "Arnot Health", "url": "https://www.arnothealth.org/about/mychart/#46-can-i-join-a-video-visit-from-mychart", "upvoteCount": "10", "dateCreated": "2026-02-14T18:15:59-05:00" }, "acceptedAnswer": { "@type": "Answer", "text": "Yes, if your clinic offers telehealth, you can launch a video visit from the MyChart app or website using your camera and microphone. You will receive instructions and any technical requirements before your appointment.", "author": "Arnot Health", "url": "https://www.arnothealth.org/about/mychart/#46-can-i-join-a-video-visit-from-mychart", "upvoteCount": "10", "dateCreated": "2026-02-14T18:15:59-05:00" } } } </script> <div class="entry collapsed" id="47-can-i-share-my-records-with-another-doctor-or-caregiver"> <div class="rel question"> <b><p>Can I share my records with another doctor or caregiver?</p></b> </div> <div class="response" style=" display: none; "> <p>Yes, you can download or print a visit summary and, in many cases, generate a share code or send records electronically to another provider. Your care team can guide you if you are not sure which option to use!</p> </div> </div> <script type="application/ld+json"> { "@type": "QAPage", "@context": "http://schema.org", "name": "Can I share my records with another doctor or caregiver?", "url": "https://www.arnothealth.org/about/mychart/#47-can-i-share-my-records-with-another-doctor-or-caregiver", "mainEntity": { "@type": "Question", "@context": "http://schema.org", "name": "Can I share my records with another doctor or caregiver?", "text": "Can I share my records with another doctor or caregiver?", "author": "Arnot Health", "answerCount": "1", "dateCreated": "2026-02-14T18:15:59-05:00", "suggestedAnswer": { "@type": "Answer", "text": "Yes, you can download or print a visit summary and, in many cases, generate a share code or send records electronically to another provider. Your care team can guide you if you are not sure which option to use!", "author": "Arnot Health", "url": "https://www.arnothealth.org/about/mychart/#47-can-i-share-my-records-with-another-doctor-or-caregiver", "upvoteCount": "10", "dateCreated": "2026-02-14T18:15:59-05:00" }, "acceptedAnswer": { "@type": "Answer", "text": "Yes, you can download or print a visit summary and, in many cases, generate a share code or send records electronically to another provider. Your care team can guide you if you are not sure which option to use!", "author": "Arnot Health", "url": "https://www.arnothealth.org/about/mychart/#47-can-i-share-my-records-with-another-doctor-or-caregiver", "upvoteCount": "10", "dateCreated": "2026-02-14T18:15:59-05:00" } } } </script> <div class="entry collapsed" id="48-can-i-pay-a-bill-for-a-family-member-through-my-account"> <div class="rel question"> <b><p>Can I pay a bill for a family member through my account?</p></b> </div> <div class="response" style=" display: none; "> <p>Yes, if you have proxy access or if the bill is linked to your guarantor account, you can view and pay it from MyChart. The Billing section will show which accounts you are able to manage.</p> </div> </div> <script type="application/ld+json"> { "@type": "QAPage", "@context": "http://schema.org", "name": "Can I pay a bill for a family member through my account?", "url": "https://www.arnothealth.org/about/mychart/#48-can-i-pay-a-bill-for-a-family-member-through-my-account", "mainEntity": { "@type": "Question", "@context": "http://schema.org", "name": "Can I pay a bill for a family member through my account?", "text": "Can I pay a bill for a family member through my account?", "author": "Arnot Health", "answerCount": "1", "dateCreated": "2026-02-14T18:15:59-05:00", "suggestedAnswer": { "@type": "Answer", "text": "Yes, if you have proxy access or if the bill is linked to your guarantor account, you can view and pay it from MyChart. The Billing section will show which accounts you are able to manage.", "author": "Arnot Health", "url": "https://www.arnothealth.org/about/mychart/#48-can-i-pay-a-bill-for-a-family-member-through-my-account", "upvoteCount": "10", "dateCreated": "2026-02-14T18:15:59-05:00" }, "acceptedAnswer": { "@type": "Answer", "text": "Yes, if you have proxy access or if the bill is linked to your guarantor account, you can view and pay it from MyChart. The Billing section will show which accounts you are able to manage.", "author": "Arnot Health", "url": "https://www.arnothealth.org/about/mychart/#48-can-i-pay-a-bill-for-a-family-member-through-my-account", "upvoteCount": "10", "dateCreated": "2026-02-14T18:15:59-05:00" } } } </script> <div class="entry collapsed" id="49-can-i-request-medical-forms-or-letters-through-mychart"> <div class="rel question"> <b><p>Can I request medical forms or letters through MyChart?</p></b> </div> <div class="response" style=" display: none; "> <p>Yes, you can send a non-urgent message to your provider's office to request work, school, or <a href="https://www.dol.gov/agencies/whd/fmla" target="_blank" title="Family and Medical Leave Act (FMLA)" rel="noopener">Family and Medical Leave Act (FMLA)</a> forms and letters. Note that processing times vary depending on the type of documentation needed.</p> </div> </div> <script type="application/ld+json"> { "@type": "QAPage", "@context": "http://schema.org", "name": "Can I request medical forms or letters through MyChart?", "url": "https://www.arnothealth.org/about/mychart/#49-can-i-request-medical-forms-or-letters-through-mychart", "mainEntity": { "@type": "Question", "@context": "http://schema.org", "name": "Can I request medical forms or letters through MyChart?", "text": "Can I request medical forms or letters through MyChart?", "author": "Arnot Health", "answerCount": "1", "dateCreated": "2026-02-14T18:15:59-05:00", "suggestedAnswer": { "@type": "Answer", "text": "Yes, you can send a non-urgent message to your provider's office to request work, school, or Family and Medical Leave Act (FMLA) forms and letters. Note that processing times vary depending on the type of documentation needed.", "author": "Arnot Health", "url": "https://www.arnothealth.org/about/mychart/#49-can-i-request-medical-forms-or-letters-through-mychart", "upvoteCount": "10", "dateCreated": "2026-02-14T18:15:59-05:00" }, "acceptedAnswer": { "@type": "Answer", "text": "Yes, you can send a non-urgent message to your provider's office to request work, school, or Family and Medical Leave Act (FMLA) forms and letters. Note that processing times vary depending on the type of documentation needed.", "author": "Arnot Health", "url": "https://www.arnothealth.org/about/mychart/#49-can-i-request-medical-forms-or-letters-through-mychart", "upvoteCount": "10", "dateCreated": "2026-02-14T18:15:59-05:00" } } } </script></div></p> </div> </div> </div> </div> </div> </div> </div> <!-- Footer --> <div class="footer"> <div class="footer-top"> <div class="cta_module single cta_module_category_4"><div class="cta cta-55"> <div class="cta-image-div lazy" data-src="https://www.arnothealth.org/image/scale/1920/1080/layout/cta/215738_arnot-misc-cta-box-8.png" aria-label="Health on Demand"></div> <div class="cta-content-container"> <div class="cta-image-container"> <img class="cta-image-img lazy" src="https://www.arnothealth.org/image/scale/1920/1080/layout/cta/215738_arnot-misc-cta-box-8.png" alt="Health on Demand" /> </div> <div class="cta-name-content"> <div class="cta-name">Health on Demand</div> <div 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